Cookie Policy
This policy explains what cookies we use, why we use them, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files that websites place on your device (computer, tablet, or phone) when you visit. They are widely used to make websites work more efficiently, to remember your preferences, and to understand how visitors use the site. We may also use similar technologies such as local storage, pixels, or tags. In this policy, “cookies” refers to these technologies where relevant.
Cookies We Use
Lumora Financial uses cookies for the following purposes:
- Strictly necessary cookies — Required for the website and online banking to function. They enable basic features such as security, network management, and keeping you logged in during your session. You cannot turn these off without affecting how the site works.
- Functional cookies — Remember your choices (e.g., language or region) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we use on our pages.
- Performance and analytics cookies — Help us understand how visitors use our website (e.g., which pages are visited most). This information is aggregated and used to improve our site and services. We do not use these cookies to identify you personally.
- Security cookies — Support fraud detection, authentication, and protection of your account and our systems.
We do not use cookies to track you across third-party websites for advertising purposes. We do not sell information collected via cookies to third parties. For more on how we handle personal data, see our Privacy Policy.
Managing Your Cookie Preferences
When you first visit our website, you may see a cookie banner that allows you to accept or manage cookies. You can also control cookies through your browser settings. Most browsers let you block or delete cookies; note that blocking all cookies may affect the functionality of our website and your ability to use online banking features. For instructions, see your browser’s help section (e.g., “Cookie settings” or “Privacy and security”).
If you have already accepted cookies and wish to change your preference, you can clear your browser cookies for our site or adjust your browser settings. Refreshing the page after changing settings may be required.
Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or in law. The current version will always be available on this page. We encourage you to review it periodically.
Contact Us
For questions about our use of cookies:
Cookie & Privacy Enquiries
For questions about this document or your account, reach our team:
- Email support@eastvalleytrust.com
- Phone +1-555-0123-4567
- Address Lumora Financial, 123 Main Street, Phoenix, Arizona 85001, United States
Last updated: April 19, 2026